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05.03.2024,

Contact centre agent - customer service

Канада , Квебек
Вид занятости: Полная занятость
Вакансия из области: Административная работа
Специализация: Связи с общественностью
Минимальное образование: Высшее
Минимальный опыт: 1 год
Рабочая виза: Шенген
$19.00 hourly / 35 hours per week LanguagesBilingual EducationSecondary (high) school graduation certificateExperience1 year to less than 2 years Work settingPrivate sectorRetail/wholesale establishment/distribution centreResponsibilitiesTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for billing for servicesArrange for refunds and creditsExplain the type and cost of services offeredIssue receipts and other formsMaintain records and statisticsPerform general office dutiesReceive and log complaintsReceive paymentsAnswer clients' inquiries and provide informationConsult with clients after sale to provide ongoing supportExperience and specializationArea of work experienceMarketingSpecialization/experience (business sales and services)DistributionAdditional informationSecurity and safetyReference requiredWork conditions and physical capabilitiesAttention to detailPersonal suitabilityPunctualityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationOrganizedReliabilityJudgementAbility to multitaskDependabilityHonestyQuick learnerBenefitsHealth benefitsDental planDisability benefitsHealth care planParamedical services coverageVision care benefitsFinancial benefitsLife insuranceLong term benefitsMaternity and parental benefitsOther benefitsFree parking availableOn-site amenitiesOther benefitsParking available Include this reference number in your applicationGM-AFF2 How-to-apply instructionsHere is what you must include in your application: Job reference numberThis job posting includes screening questions. Please answer the following questions when applying: Are you available for the advertised start date?Are you currently legally able to work in Canada?Do you currently reside in proximity to the advertised location?Do you have previous experience in this field of employment?What is the highest level of study you have completed?
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