Lufthansa service center - Global Tele Sales Brno, is seeking candidates with active knowledge of foreign languages to fill position of a Customer Consultant.
Start your career with airline business leader !Lufthansa – leading European airline is running eighth customer service centre in Brno - Czech Republic. We are looking for new team members for our growing business. For our announced position of Customer Service Consultant - Fluent English and Czech/Slovak language is required. Additional language (Hungarian, Polish, German, Russian, Bulgarian, Serbian, Croatian) is an advantage.
Position requirements:FLUENT ENGLISH language and NATIVE CZECH/SLOVAK language One of the following languages on a fluent level is an advantage: Russian, Polish, Hungarian, German, Bulgarian, Serbian, Croatian Good communication skills Basic knowledge of PCs Flexibility to work in shifts Stress tolerant At least high school education
Job description:Customer Service Consultant is handling telephone calls regarding flight connections, flight reservations, providing services in the area of bonus frequent flyer programs, telephone check-in, sale of tickets and a lot more. At the beginning you would start with customers of Lufthansa, after gaining experience you can also work with customers of Swiss Airlines, Austrian Airlines, Brussels Airlines and othgers.
Other info:The work place is at Holandská street no.1 in Brno, Czech Republic in modern new office building. The start date is planned for 7th February 2011. More detailed info about conditions and other offered positions → check our web site: www.globaltelesales.cz