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Вид занятости: Полная занятость

Вакансия из области: Административная работа

Специализация: Связи с общественностью

Минимальное образование: Колледж

Минимальный опыт: 1 год

Рабочая виза: Шенген

Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. Articulate and highly-skilled candidates could find an excellent career opportunity in this Customer Service Representative position. This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Charlotte, North Carolina. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!Your responsibilities in this role- Handle incoming telephone calls- Field and send written business correspondence- May support business development and client referral goals by actively cross-selling and referring customers- Give exceptional customer service in a timely fashionRequirements- Ability to interact effectively with internal and external partners and clients/customers- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired- Customer service and office administrative skills- A consistently positive approach to your work that is rooted in a businesslike professionalism- Strong computer skills including customer database systems- Proficiency with Microsoft office applications- Experience with Microsoft Outlook- Wide ranging experience with Maintain Vendor Files- Proven knowledge of Email Correspondence- Customer invoices experience preferred- Customer Satisfaction experience- Proficiency in Customer Quotes- General familiarity with Microsoft Office Suites- Well-founded grasp of communication- Earlier work involving account management- Solid understanding of Assist Customers- Quality experience with Multi Task- Practical knowledge of Inbound Outbound Calls- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods- Excellent oral and written communications skills- Strong problem solving and analytical skills- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyIf you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!