Front Desk Agent

Вид занятости: Полная занятость

Вакансия из области: Административная работа

Специализация: Связи с общественностью

Минимальное образование: Высшее

Минимальный опыт: 1 год

Рабочая виза: Шенген

$15.50 hourly 24 to 40 hours per weekLanguagesEnglishEducation    Secondary (high) school graduation certificate    or equivalent experienceExperienceWill trainWork setting    Hospitality industry    Hotel, motel, resortResponsibilitiesTasks    Register arriving guests and assign rooms    Process group arrivals and departures    Take, cancel and change room reservations    Provide information on hotel facilities and services    Provide general information about points of interest in the area    Investigate and resolve complaints and claims    Process guests' departures, calculate charges and receive payments    Balance cash and complete balance sheets, cash reports and related forms    Maintain an inventory of vacancies, reservations and room assignments    Follow emergency and safety procedures    Clerical duties (i.e. faxing, filing, photocopying)    Answer telephone and relay telephone calls and messages    Assist clients/guests with special needs    Handle wake-up calls    Perform light housekeeping and cleaning duties    Provide customer serviceAdditional informationWork conditions and physical capabilities    Attention to detail    Fast-paced environment    Standing for extended periods    Work under pressurePersonal suitability    Client focus    Dependability    Efficient interpersonal skills    Excellent oral communication    Excellent written communication    Flexibility    Judgement    Organized    Reliability    Team playerBenefitsLong term benefits    Other benefitsOther benefits    On-site amenities